When will my order arrive? And what happens if it doesn’t fit? Details on shipping and return policies can be found below.
Standard shipping is by USPS Ground on all orders. It should take 1 – 3 days for USPS to deliver to your residence in Central Florida.
Orders placed before 3:00PM ET (Monday-Friday) will normally ship in 1 or 2 days. Orders placed after 3:00PM ET or on weekends will ship within 2-3 business days.
Return / Exchange Policy
Our return / exchange policy is simple: Free Returns, 30 Days, Original Condition.
Free Returns: all purchases are eligible for free returns.
30 Days: We accept returns and exchanges within 30 days of the purchase date.
Original Condition: returned / exchanged items must be unused, unwashed and include the original tags and packaging. We strongly recommend trying on footwear indoors.
Please note: customized items, including jerseys with a name / number(s), cannot be returned or exchanged.
How do refunds work?
After your return has arrived and been approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 10-14 days.
How do exchanges work?
If you need a different size, color or item please Call 407-966-3883 to speak with a Soccer Gear Guru to make changes to your order.
We accept returns and exchanges of defective products within 30 days of the purchase date. Like you, we play soccer and know the normal wear and tear of soccer gear. We do not accept returns for items that show signs of normal wear and tear.
If your product is deemed defective, we will gladly offer a refund or exchange.